Now more than ever, people are on edge and easily triggered.  This makes the ability to have productive, hard conversations that much more essential but at the same time scary to have.  There is so much potential for people to get overly emotional and as much as we like to believe that we are rational beings who are sometimes emotional, it is the opposite.  Join us for a look at a structure and an opportunity to practice a way to get hard conversations started on the right foot!

Rich McLaughlin has been an observer and practitioner of innovation and employee engagement processes for over 20 years.  He has over 13,000 hours designing and facilitating leadership and interpersonal skills workshops, and innovation explorations with teams to help them jump start their change and innovation efforts.  He has helped teams as small as 8 and departments as large as 100 learn how to blend external developments (to understand where customer needs are moving) with internal employee engagement processes (to show how to stimulate internal experiments and capitalize on those opportunities).  Rich also enjoys helping leaders grow by focusing more on people skills and less on technical ones.  He brings an experiential approach in his work with client teams. His client’s value the engaging way he works with their people whether facilitating a leadership workshop, working with a specific team, or challenging employees to be more accountable for the whole.

Hear more from our speaker here.