Session Overview:

Organizations have been impacted by an unprecedented, and rapidly changing, confluence of events since March of 2020.  We’ve witnessed a global pandemic unlike any the world has experienced in over 100 years which triggered a severe recession – only to see that recension flip, within 18 months, into one of the “hottest” talent markets in recent memory.  The unemployment rate went from a high of 14.7% in April 2020 – the highest rate in US history – to the current rate of 3.8% and we find ourselves in the midst of the “Great Resignation.” 

While new workforce challenges have emerged over the past two years – notably, the impact of remote & hybrid work and helping employees address work/life balance – the core human capital and talent management issues HR leaders have always focused on remain critical to organizations’ success: ensuring the right talent are in the right roles, designing a work environment that ensures “stickiness” and encourages retention, and fostering a culture that blends values, purpose, and outcomes.  Employees are seeking new and holistic ways to engage with their work and organizations must be prepared to explore and navigate this new dynamic. 

Importantly, the pandemic also revealed how the HR function is as relevant to business success as other core functions like R&D, sales, Finance, or Operations.  HR leaders find they are uniquely positioned to help their companies’ chart a path forward.  Stepping up to this new responsibility will require HR to continue its own transformation, embracing agility and fluidity, and organizing around the employee experience. 

Topics discussed in the seminar will include:

• Assessing the most effective Return-to-Work models: Remote, Hybrid, Full Return
• Reviewing effective Attraction and Retention strategies
• Developing a “Post-Pandemic” Compensation philosophy and program
• Creating a Talent-centric workplace Culture
• Reviewing pre-Pandemic practices/policies – what stays, what goes
• Re-Tooling the HR Delivery Model for the New World of Work

Meet the Speaker - Paul Jeffers, Vice President and Human Resources Consulting Practice Leader 

As the Human Resource Consulting Practice Leader, Paul is responsible for the development, delivery, and growth strategy of CCI’s HR Consulting practice, which includes building strong client relationships, identifying and analyzing client needs, providing innovative and strategic HR solutions, and ensuring superior service delivery. 

Prior to joining CCI Consulting, Paul held senior HR leadership roles with leading global organizations including ERM, EMC Corporation, SunGard Data Systems, JP Morgan Chase, and Ernst and Young. Over the last several years, he has held top HR leadership positions with responsibility for HR operations, total rewards, talent management, systems support and integration, retention, and leadership development.  Paul also managed all HR related activity for over 25 acquisitions, including risk assessment, due diligence, and post-deal integration. He has defined and implemented HR strategies to respond to virtually every aspect of the organizational lifecycle, from high growth to consolidation and closure. 

Known for his approachable, calm demeanor and strategic business insight, Paul quickly develops strong, collaborative relationships to provide clients with seamless support in areas such as risk mitigation, third party HR support, and best practices implementation. In addition to his corporate experience, Paul is active in the business community as an entrepreneur and small business owner.  He has also been active in the local HR community where he served as a board member of the Philadelphia Human Resource Planning Society (now PSPS) and a former Chair of the HR Person of the Year Awards program. 

Paul holds a master’s degree in Human Resource Management from Widener University and a bachelor’s degree in Business from La Salle University. He has served as a member of several advisory boards in higher education and tech start-up organizations.